Terms of service

Terms of Service

Terms of Service | Luminesse

Effective Date: August 28, 2026

Welcome to Luminesse. These Terms of Service govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Online Store Use

You may use our website only for lawful purposes.

You must not use our website in a manner that interferes with its operation, security, or other customers' use of the website.

2. Products

We make reasonable efforts to display product descriptions, photographs, specifications, availability, and other information accurately.

However, colours and appearance may vary depending on your device or screen.

We reserve the right to correct errors and update product information when necessary.

3. Prices

Unless otherwise indicated, prices displayed on our store are in Canadian dollars (CAD).

Applicable taxes, shipping charges, duties, or other charges may be added where appropriate.

4. Orders

By placing an order, you agree to provide current, complete, and accurate information.

We reserve the right to refuse or cancel an order where reasonably necessary, including because of:

  • Product unavailability
  • Pricing or product-information errors
  • Payment problems
  • Suspected fraudulent activity

If we cancel an order after payment has been collected, an applicable refund will be issued.

5. Payments

Available payment methods will be displayed during checkout.

Payments are processed using the payment services available through our Shopify store.

6. Shipping

Shipping terms, destinations, estimated delivery times, and other shipping information are described in our Shipping Policy.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

8. Intellectual Property

Unless otherwise stated, original Luminesse branding, logos, written content, graphics, and other original materials are protected by applicable intellectual-property laws.

They may not be reproduced or commercially used without appropriate permission.

9. Prohibited Activities

You may not:

  • Use our website for unlawful or fraudulent purposes
  • Attempt to interfere with the security or operation of our website
  • Introduce malicious software or harmful code
  • Use our website in violation of applicable laws
  • Misuse our content or intellectual property

10. Limitation of Liability

To the extent permitted by applicable law, Luminesse will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products.

Nothing in these Terms is intended to remove or limit consumer rights that cannot legally be excluded.

11. Governing Law

These Terms are governed by the applicable laws of Alberta and Canada, subject to any mandatory consumer-protection rights that apply.

12. Changes to These Terms

We may update these Terms of Service periodically.

The latest version will be posted on our website.

13. Contact Information

For questions about these Terms or your order, contact:

Luminesse
Alberta, Canada
supportluminescenses.store@gmail.com